Objectives:
- Explain the difference between objectives and KPIs
- Identify best practices for selecting KPIs
- Documentation of key performance indicators in a unified form
- Optimizing the activation of key performance indicators
People concerned:
- Measuring and managing of performance
- Following up of projects and work team
- Planning
Prerequisites:
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Content:
- Introduction to the concept of key performance indicators. (KPI’s)
- Building KPI’s.
- Selection of KPI’s.
- Working on target values.
- Data collection and presentation.